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Terms and Conditions

House of the Carpenter is committed to ensuring that our digital presence is accessible to all visitors, including people with disabilities. We strive to conform to recognized accessibility standards, continuously monitor and improve our sites, and provide clear channels for feedback and assistance.

 

Accessibility Commitment

House of the Carpenter is dedicated to providing an inclusive online experience for all users, regardless of disability (e.g., visual, auditory, cognitive, physical). We believe that barrier-free access to information is a fundamental right and integral to our mission of high-quality media production.

 

Standards Compliance

We endeavor to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, developed by the World Wide Web Consortium (W3C) to make web content more accessible. These guidelines provide a robust framework for ensuring compatibility with screen readers, keyboard navigation, color contrast requirements, and more.

 

Ongoing Accessibility Practices

  • Automated and Manual Testing: We regularly run automated accessibility scans and manual audits to identify and remediate issues.

  • Third-Party Content: We work with vendors and plugin providers to ensure any embedded content or tools meet our accessibility criteria.

  • Staff Training: Our team receives ongoing training in accessible design and development best practices to keep pace with evolving standards.

 

Known Limitations

Despite our efforts, some content may not yet fully conform to WCAG 2.1 AA due to technical constraints or third-party integrations. Common limitations include:​

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  • Color Contrast: Certain graphic elements may not meet minimum contrast ratios for users with low vision.

  • Multimedia: Video content may lack captions or transcripts in some sections, affecting users with hearing impairments.

  • Dynamic Content: Modal dialogs or dynamic form errors may not always be announced properly by screen readers.

 

We are actively working to resolve these issues and improve accessibility across our site.

 

Feedback and Contact

If you encounter accessibility barriers on our website or have suggestions for improvement, please let us know:

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Please specify the web page URL, the nature of the issue, and any assistive technology you use. We will respond within 2 business days and make reasonable efforts to accommodate your request.

 

Legal and Enforcement Information

Our efforts are guided by Title III of the Americans with Disabilities Act (ADA), which prohibits discrimination against individuals with disabilities in places of public accommodation—including websites—by ensuring equal access to goods and services. While the U.S. Department of Justice recently updated certain guidance documents, the core requirements of the ADA and WCAG remain in effect and enforceable.

We welcome your feedback and thank you for helping us create a more accessible online environment. If you need assistance accessing content or have any questions, please contact us using the information above.

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